Relationship marketing is one of the most effective ways to connect with your target audience and build lasting customer loyalty. By focusing on building genuine connections, businesses can enhance customer

Relationship Marketing

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Maximize Relationship Currency for Business Growth

The business world, especially entrepreneurship and small business, is constantly evolving. Relationship Currency continues to make a significant impact of the results these businesses experience. In fact, the concept of relationship

by Yvonne A Jones

Relationship Marketing

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Customer Experience: The Game-Changer in 2023 and Beyond

“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." ~ Maya Angelou In today's economy, providing

by Yvonne A Jones

Personal Business Coaching

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Building on the Foundation of Customer Service Excellence

The year I turned 16 years old was a momentous one for me. Four months after turning 16, I graduated from High School. Six weeks later I was hired by the

by Yvonne A Jones

Relationship Marketing

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Why Customer Service is Important in Retail

Customer Service Management in Retail Imagine that you walked into a store on a bright, sunny afternoon. There are two young, female employees and each is working with a customer. There

by Yvonne A Jones

Relationship Marketing

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Build Better Business Relationships through Effective Listening

Communication is the lifeblood of every relationship. One of the most important relationships in the life of an entrepreneur or business owner of any size is the long-term relationships between

by Yvonne A Jones

Relationship Marketing

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What is Relationship Marketing? Customer Retention and Satisfaction

What is Relationship Marketing? Definition: Relationship marketing is viewing the relationship between seller and buyer as partners for the long-term transactional event. In the book, The Go Giver, Bob Burg, Motivational Speaker,

by Yvonne A Jones

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Customer Relationship

Building Lasting Customer Relationships: A Holistic Approach

Maximize Relationship Currency for Business Growth

Customer Experience: The Game-Changer in 2023 and Beyond

Building on the Foundation of Customer Service Excellence

Why Customer Service is Important in Retail

Build Better Business Relationships through Effective Listening

What is Relationship Marketing? Customer Retention and Satisfaction