realistic, colorful flowers and slender arrow.

By differentiating strategies vs tactics, leaders can make more effective decisions that propel their business toward success. A clear understanding of this allows you to take purposeful action toward your

Relationship Marketing

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5 Powerful Strategies to Build Meaningful Connections

“Personal relationships are the fertile soil from which all advancement, all success, all achievement in real life grows." ~Ben Stein Today we live in a truly digital age. As a result,

by Yvonne A Jones

Leadership

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Master Public Speaking: How to Project Confidence and Authority

Picture this: You're standing before a crowd, heart pounding, palms moist, and every pair of eyes is locked onto you, anticipating your insights. The Fear of Public Speaking The fear of public

by Yvonne A Jones

Relationship Marketing

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15 Reasons to Shift to Building Better Customer Relationships

In every business—whether it’s online, offline, a solo venture, or a large organization—the key to growth and success is relationships. Relationship Marketing, as I've defined in my ebook: Relationship Marketing: Key

by Yvonne A Jones

Relationship Marketing

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Elevate Your Business with Exceptional Customer Service

If I were to survey 20 people to find out their definition of customer service, the answers would vary significantly. How do you define customer service? Business Success through Customer Service

by Yvonne A Jones

Relationship Marketing

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How to Identify Your IDEAL Client

Who is your ideal client or ideal customer? Very often new, and sometimes even established business owners, make the mistake of failing to develop a clear vision of their ideal

by Yvonne A Jones

Relationship Marketing

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Loyalty Begets Loyalty: How to Encourage Customer Loyalty

Are you taking specific, consistent actions on a regular basis to demonstrate your loyalty to existing customers so they remain loyal to you? Customers are the lifeblood of your business and

by Yvonne A Jones

« Older Articles

Client Relationship

Strategies vs Tactics: Showing Up as The Leader in Your Business

5 Powerful Strategies to Build Meaningful Connections

Master Public Speaking: How to Project Confidence and Authority

15 Reasons to Shift to Building Better Customer Relationships

Elevate Your Business with Exceptional Customer Service

How to Identify Your IDEAL Client

Loyalty Begets Loyalty: How to Encourage Customer Loyalty