Attention: Coaches, Consultants, Entrepreneurs, and Service-Based Business Owners
Discover Why It’s More Important Than Ever to Get Focused
on Retaining the Clients you Attract
I will teach you how to implement Relationship Marketing strategies
that make clients love you and tell others about you so you increase
profits and decrease expenses in your business.
Are you a coach or consultant who is struggling to keep clients?
Are you a service-based business owner with an accounting business, a chiropractor, a personal fitness instructor, home-service provider, or a real estate agent who is frustrated with one-time transactions and the constant cycle of finding new customers and clients?
Do you feel like it’s taking a longer time these days to convert prospects to clients?
Who Am I?
“One of the Top 100 Most Social Customer Pros on Twitter” ~ HuffingtonPost.com
I am Yvonne A Jones and I fell in love with customer service when I was 16 years old and in my first job training at the largest commercial bank in Jamaica, right out of High School. I saw the difference it made when you made people feel special. They felt valued.
I transferred this knowledge to employment in an international company. Primarily in the Human Resources Department, the skills I’d acquired allowed me to create incredible experiences for internal and external customers.
It also served me well in my own business so that when I made the decision to close one of my companies, my first client was still with me after 14 years.
In addition to working with individual entrepreneurs, it’s been my joy to empower businesses and their employees to deliver excellent customer service, create memorable experiences, and retain their customers.
According to a Nielsen research, “People are four times more likely to buy when they’re referred by a friend.”
R & G Technologies noted that “Referral leads convert 30% better than leads generated from other marketing channels.”
There is no question about it. People are feeling less-inclined to put their trust in someone they don’t know. In order for people to do business with you, they have to feel they can trust you…and that takes time.
They want to get to know you. Get to like you. And decide if they can trust you.
What if you could shorten that curve by creating a loyal group of clients or customers who become advocates for your brand?
What if they love you so much they’re willing to tell others about you?
Those coveted referrals will come only through the RELATIONSHIPS that you build with prospects and the EXPERIENCES you create for them before and after they become your customers or clients.
Strong relationships + memorable experiences = customer loyalty and customer retention.
Relationship Marketing is critical to business success because loyal clients will remain with you as long as possible.
This, in turn, reduces the number of new clients you need to attract to your business in order to have a successful business.
How do you build those STRONG RELATIONSHIPS?
You must have systems in place to keep you on track. You dare not leave it to chance!
In my brand new 90-Minute Workshop:
GET & KEEP CUSTOMERS - HOW TO INCREASE PROFITS
AND REDUCE COSTS WITH CUSTOMER RETENTION
You will discover:
- How to develop a customer-centered mindset
- Ways to build a foundation of trust
- How to Win in Client Relationships
- How to design a Blueprint so you create customers for life.
You will leave the Workshop with:
- A Calendar to keep track of actions you’ll take on a consistent basis
- A Checklist of things you should do to maintain those important relationships
- Recommended Tools to assist you in creating memorable experiences for clients at all levels.
BONUS
A 20-Minute “Laser Focused” One-On-One Call With Me To Discuss Your Business Goals
The Workshop will be held on Tuesday, August 25th at 2:00 pm EST.
Do you want to create lasting relationships with your customers so they remain customers for life?
Are you ready to finally have a system in place so customers don’t fall through the cracks and you lose them to your competitors?
Join me in this 90-Minute Workshop where you’ll not leave with only theory. You’ll leave with a system to hold yourself accountable. One you can begin to implement immediately and share with your Virtual Assistant to keep you fully supported and on track.
What’s the Lifetime Value of ONE customer to you? $1,000? $5,000? $25,000?
Imagine what it would feel like to work with clients you love and who love you in return?
Imagine how it would feel knowing that you add new clients when you want to and not because you have to, or your income will plummet?
Let’s experience a breakthrough together in your client relationships so you can focus on serving your clients instead of chasing new clients.
Sign up for the 90-Minute Workshop today!
Testimonials
Yvonne Jones has the rare talent of being able to help you truly understand and appreciate your real potential both as a person and a business owner, in a caring, compassionate way that is totally transparent and with a sense of fun and empowerment. As an internationally recognized professional in relationship marketing and customer service, Yvonne will guide, support, inspire, and be your accountability partner that transforms both you and your business. I have had the honor of knowing and sharing business strategies with Yvonne for some years and I could not recommend her mindset and business strategies more highly. She is indeed one heck of a lady."
Peter Beckenham, Sales Success Coach
“Yvonne is articulate, intelligent and fully capable. She is a customer experience master and truly understands how to empathize with customer needs.
She successfully maps out the entire customer journey and comes up with the best practices to ensure brand loyalty.
She is a living and breathing customer service expert, and I am proud to call Yvonne a colleague and friend.”
Bryan Horn, Author of "The Customer Service Revolution" / Speaker / Founder at CS Solutions
Are You Ready To Get Started?
Sign up for the 90-Minute Workshop today!
I will teach you how to implement relationship marketing strategies that make clients love you and tell others about you so you increase profits and decrease expenses in your business.
TRUSTED BY BRANDS
